General

Good to know

What happens if I lose the internet connection?
If you unexpectedly lose your internet connection, the ThermoSmart continues running on the most recent settings. The program and any recently programmed ex...
Mon, 16 Jan, 2017 at 12:16 PM
Energy report (explanation)
We can draw up an energy report from your data. This provides an insight into your use. Which data do we display and how is it complied?     The e-m...
Thu, 25 Aug, 2016 at 2:13 PM
Summer and summer setting
Many thermostats have a summer setting. This enables you to turn off the central heating, while the boiler still produces hot water. ThermoSmart does no...
Thu, 25 Aug, 2016 at 1:51 PM
What happens if there is a power failure?
The ThermoSmart always saves your settings in the Cloud, so even during a power failure.  As soon as the power returns after a failure, the ThermoSmart wi...
Thu, 25 Aug, 2016 at 1:56 PM
ThermoSmart power supply
Our thermostat uses about 2 watts, which includes the Wi-Fi connection. That is too much for batteries and you would have to change them frequently. That ...
Thu, 25 Aug, 2016 at 1:58 PM
Guarantee
The ThermoSmart has a 2 year factory guarantee. The guarantee period starts when your ThermoSmart goes online for the first time.
Mon, 29 Aug, 2016 at 11:14 AM
What is OpenTherm?
OpenTherm is a method of communication between the central heating boiler and the thermostat. With a standard on/off setting, the thermostat can only inst...
Thu, 25 Aug, 2016 at 2:02 PM
The e-mail has not arrived
When you register your ThermoSmart for the first time or if you have forgotten your password, we will send you a verification e-mail. It can take up to ha...
Thu, 25 Aug, 2016 at 1:45 PM
Is my data secure?
Yes, your data is secure. We have given this a lot of consideration. There are two possible connections that could be interesting to attackers: ...
Thu, 25 Aug, 2016 at 2:01 PM
ThermoSmart energy consumption
The ThermoSmart uses about 2 watts of energy. That is very little. As a comparison, most TVs use 5 watts on stand-by. The electricity costs for the Thermo...
Thu, 25 Aug, 2016 at 2:03 PM